Lead Product Designer
Projects
About
LinkedIn
Resume
Jun 2025 – Present
Designed scalable customer and engineer experiences for a multi-brand home services platform supporting 17,000+ engineers and enterprise partners.
Mobile App
Enterprise SaaS
Design Systems
Home Services
Sep 2023 – Jun 2025
Revolutionised smart vending with an IoT-powered CMS, enabling real-time machine management, stock control, and product optimisation.
B2B SaaS
IoT & Smart Retail
CMS
Vending
May 2024 – Nov 2024
Simplified identity verification with seamless KYC & digital onboarding, reducing friction while maintaining compliance and security.
Identity & Security
AI-Powered KYC
Mar 2019 – Nov 2022
Drove £1M+ in daily revenue and processed 100K+ daily orders with an industry-leading omnichannel digital ordering experience.
B2B2C
Hospitality
Web, Mobile & Kiosks
Sep 2016 – Mar 2019
Redefined procurement workflows by designing an intuitive B2B SaaS platform that streamlined supplier collaboration and bidding.
Procurement
RFQs & RFPs
eAuctions
Dec 2017 – Dec 2018
Enhanced customer loyalty and engagement for hospitality brands by crafting a seamless digital rewards experience.
B2C
Loyalty & Rewards
